One of the most important parts to putting together Michigan Legal Help is user testing. We get so familiar with the website that we are hyper-sensitive to any changes, and because we know how we want it to work it always works, even if it doesn’t work for others. As we build triage we have
The Forest for the Trees
A blog about an Access to Justice Summer Fellowship and related issues
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Triage for the Win
By Andy Kemmer on
The Project
One project that LaDierdre and I are working on throughout the summer is the new system for Michigan Legal Help called triage. It is designed to guide people through the site to get the most relevant information for them without them having to manually search for all of it. This is a summer-long …
Introduction to Michigan Legal Help
By Andy Kemmer on
This summer for my Access to Justice Technology Fellowship I am working with Michigan Legal Help (MLH). I am also glad to say that joining me at MLH is my Michigan State University classmate LaDierdre McKinney! MLH is a website that operates under the wider-reaching Michigan Poverty Law Program. MLH gives legal information to …