The Forest for the Trees

A blog about an Access to Justice Summer Fellowship and related issues

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One of the most important parts to putting together Michigan Legal Help is user testing. We get so familiar with the website that we are hyper-sensitive to any changes, and because we know how we want it to work it always works, even if it doesn’t work for others. As we build triage we have

Project management swing

The Project

One project that LaDierdre and I are working on throughout the summer is the new system for Michigan Legal Help called triage. It is designed to guide people through the site to get the most relevant information for them without them having to manually search for all of it. This is a summer-long